Dentelo answers your practice phone 24/7 and books real appointments straight into Open Dental — the right provider, the right chair, your blockouts respected. Patients get a confirmation by text or email. Keep your number. Keep your staff. Live in ten minutes.
Marcus Vance — Prophy / Bitewings
Rebecca Salinas (New patient)
Comp Exam + BWX (60 min)
Insurance: Delta Dental PPO
David Chen — Tooth #19
Incoming call: (678) 555-0134
Answered in 1.4s · writing to DB
Put in your number. Our receptionist will call you, take you through booking an appointment, and text you the confirmation — the same script your patients hear.
We will call you and book a test appointment. 60 seconds.
Dental practices miss more calls than almost any other local business — not through neglect, but because the front desk is with a patient, at lunch, or gone for the day.
Dental calls that go unanswered
0%
Industry studies put it between 25% and 40%.
Average value of a new patient
$0
First-year production, US general practice.
Callers who never call back
0%
They call the next practice on the list instead.
Nights, weekends, lunch, and every call that rings while the phone is already busy.
US average is around $1,200 for a general practice.
Revenue walking out the door
$0
per year
Assumes 33% of missed calls were a new patient who booked elsewhere.
Nothing gets installed, nothing about your phone system changes permanently, and every step is reversible.
Phone, text and your website — all wired to your practice system, writing to one patient record as the conversation happens.
“Hi — do you have anything Tuesday morning?”
“Yes, Dr. Reyes has 10:00 AM open. Shall I book that?”
Two-way conversational phone
Answers every call, day or night, and writes the booking straight into your practice system while the patient is still on the line.
Two-way texting
Missed-call text-backs, confirmations and reminders — and a real conversation when they reply, not an unmonitored number.
Chat on your site
Answers questions on your website, checks real availability, and hands anything it should not decide to your team.
Competitors answer the phone and email you a summary. We find the patient, check live operatory and provider availability, and write the appointment into your practice management system while the caller is still on the line.
Read + write. Books appointments, creates patients, checks provider and operatory availability.
Read and write — our deepest integration
Answers, qualifies, texts you the details — no PMS needed.
A message is a task for tomorrow morning. A booking is revenue on the schedule tonight.
| What happens when a patient calls | Voicemail | Answering service | Other AI receptionists | Dentelo |
|---|---|---|---|---|
| Answers 24/7 | No | Yes | Yes | Yes |
| Writes the booking into your PMSThe difference | No | No | rarely | Yes |
| Sends an SMS confirmation | No | No | Yes | Yes |
| Knows your insurance list | No | No | sometimes | Yes |
| Escalates true emergencies | No | Yes | sometimes | Yes |
| Works at 2 AM without a per-call fee | Yes | No | Yes | Yes |
| Typical monthly cost | $0 | $400–900 | $300–800 | $399–699 |
Three calls it handles every day — a new patient, a genuine emergency, and an insurance question it answers without booking anything.
Appointment written to Open Dental
Rebecca Salinas · New patient created
Comp Exam + BW · 60 min
Thu 08/27/2026 · 10:00 AM · Dr. Reyes
SMS confirmation sent to (978) 555-1204
Genuine two-way recordings of our production voice agent, in English and in Spanish — the same agent detecting and switching languages mid-call. The caller side is a synthesized QA voice, not a real patient, so we can play back a whole call end to end. Toggle CC to read along as it plays.
New patient booking, in English
AI receptionist:How can I help you today?
Most practices are live in under ten minutes. Keep your number, keep your staff, and stop sending patients to voicemail.
